Conquering the challenge of aircraft seat map presentation
Delivering Seamless Aircraft Seat Maps: Overcoming Compartmentalized Data for a Unified User Experience
Client
Airline
Service
Data Integration
Industry
Aviation
Country
France
Challenge
- Travelers need a seamless way to view and select seats across multiple aircraft compartments (e.g., economy, business, first-class).
- Aircraft seat maps are divided by compartments, each with its own configuration and unique characteristics.
- Data for each compartment is often handled separately, complicating the process of presenting a unified seat map.
- The challenge was merging data from multiple backend sources to display a cohesive, complete seat map for the entire aircraft.
Solution
Our approach was to combine data from multiple calls. To tackle this challenge, our team at Cyclad developed a solution that combines responses from several seat map calls on the backend, each corresponding to a different compartment of the aircraft. This approach allowed us to accurately compile and display the entire plane’s seating layout as a cohesive silhouette. Passengers can now view the complete seat map at a glance, ensuring that they have all the information they need to make their seat selection with confidence.
Results
By overcoming the technical hurdles involved in aggregating data from multiple sources, we’ve been able to create a smooth and intuitive seat selection process for passengers. Whether they’re booking a seat in the economy cabin or the exclusive first-class section, users can see the entire plane’s seating arrangement in one unified view. This not only enhances the booking experience but also streamlines the decision-making process, making it easier for passengers to find the seat that best suits their needs. In the competitive world of air travel, every detail counts, and providing a seamless booking experience is key to customer satisfaction. Our success in presenting a complete aircraft seat map, despite the challenges of compartmentalized data, highlights our ability to solve complex problems with innovative solutions. It’s another example of how Cyclad is committed to enhancing the travel experience through technology and expertise.
